Privacy Policy

1. Information We Collect

ByteLoom collects information to provide and improve our lead generation and digital marketing services. We collect the following types of information:

Personal Information

• Contact information (name, email, phone number, address)
• Company information (company name, job title, industry)
• Account credentials and preferences
• Payment and billing information

Usage Data

• Platform usage patterns and interactions
• Campaign performance metrics
• Device and browser information
• IP addresses and location data

Third-Party Data

• Social media platform data (with your authorization)
• CRM and marketing automation data
• Public business information and databases

2. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining our lead generation services
• Processing payments and managing accounts
• Improving our AI algorithms and platform features
• Communicating with you about services and updates
• Ensuring platform security and preventing fraud
• Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist in delivering our services, including cloud hosting, payment processing, and analytics providers.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and the safety of our users.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection practices

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for the duration of your subscription plus 3 years for business records.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.

11. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, and erase your personal data.

12. Changes to This Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or platform notifications. Your continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: